Terms and Conditions

PRIVACY POLICY
FEES, REFUNDS AND CANCELLATIONS
COPYRIGHT
DISCLAIMER

These terms and conditions relate to any services or products provided by VeryVocab. Please read these carefully as our products and services and use of this site are subject these terms and conditions. Veryvocab and/or Richard Hollingworth reserve the right to change these Terms & Conditions at any stage without notice. By browsing the site or purchasing a service, you accept that you are bound by the current terms and conditions.

These Terms and Conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.

‘Veryvocab’ is the trading name of Richard Hollingworth, the sole trader and proprietor of Veryvocab.

‘Session’ refers to a single group or 1-to-1 lesson or workshop, provided to you on these terms and conditions. A ‘session’ also refers to a single session that forms part of a ‘block booking’.

‘Course’ refers to a block, series or course of linked 1-to-1 or group sessions provided to you on these terms and conditions.

‘Block Booking’ refers to a specific amount of teaching hours to be arranged into a series of 1-to-1 or group sessions or workshops, as agreed by you the client and veryvocab or any of its authorised representatives.

PRIVACY POLICY

This Privacy Policy sets out Veryvocab’s practices to protect your privacy. Please read carefully:

We collect and use personal information from you in order to:

  • Contact you about your enquiry, current booking or renewal
  • Send you information about our future services and products
  • Administrate your accounts and subscriptions with us
  • Carry out market research and tracking of sales data
  • Anticipate and resolve problems with any services supplied to you

We collect the email addresses of those who communicate with us via email. From time to time we may send you details of products and services which we think may be of interest to you. If you do not wish to receive emails from us in the future please send us an email with ‘unsubscribe’ in the title to (info@veryvocab.co.uk).

Absolutely no personal information collected from you by veryvocab.co.uk will be disclosed to third parties unless we are legally obliged to do so. We cannot be responsible for the privacy practices of third party websites linked from our site and recommend you check the privacy policy of each site you visit.

When you visit our site we may automatically log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to help us administer the site and to collect broad demographic information about our visitors.

We may store some information (commonly known as a cookie) on your computer when you look at our site. This information facilitates your use of our site and helps us to provide you with the best level of service. You can erase or block cookies from your computer, but certain Veryvocab services may not work correctly if you set your browser not to accept cookies.

We do not permanently keep any financial information from transactions on this site. If you elect to make a telephone credit card payment with us, we will not keep any financial information you may relate to our administrators, although we will have access to it during the payment process.

We aim to keep our records accurate. If you would like to review or change the details you have supplied to us, you may do so at any time. Please contact info@veryvocab.co.uk

All sessions and personal information regarding your training with us are strictly confidential. We or our representatives will not share this with anyone with the exception of written or verbal reports of your progress as requested by the purchaser of the service, should this not be yourself.

Any questions regarding our Privacy Policy should also be directed to info@veryvocab.co.uk.

FEES, REFUNDS AND CANCELLATIONS

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer.

Payments for services can be made in cash (in person only), by bank transfer, postal order or paypal.

Paypal payments must be made to rwhollingworth@gmail.com

To arrange a payment by bank transfer, please email info@Veryvocab.co.uk for bank details once an agreement has been reached between you and Veryvocab.

Cancellations and Refunds

Any cancellations of any sessions or workshops by Veryvocab within 24 hours of agreed commencement will result in a full refund if an alternative time or date is not agreed between you and Veryvocab.

All session cancellations and rearrangements must take place in person or by telephone at least 24 hours in advance and within our office hours (09:00 – 19:00).

For cancellations and postponements made within 24 hours before the start of a session – 100% of the fee for the class will be charged/ No refund will be given.

Fees may be increased at any time without prior notice.

Information displayed on the website or on our promotional material, as to pricing and availability, is subject to change by Vocal Flow without notice.

VERY IMPORTANT! Any block bookings of sessions are only valid for 6 months from the date of purchase. There can be no refund after this period and no extension.

Please ensure you use your sessions before the expiry date.

Veryvocab may terminate the service immediately in the event you breach any of these terms and conditions or do not pay any sums due to Veryvocab and/or Richard Hollingworth.

COPYRIGHT

This site is owned and operated by Richard Hollingworth. Other administrative staff, authorised by Richard Hollingworth, may access this site for maintenance reasons from time to time.

The contents of this website, written, graphic and photographic, are all owned or licensed to Veryvocab and Richard Hollingworth and all rights are strictly reserved. The contents of this website may not be copied, republished or distributed in any way or for any commercial purpose. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any materials, or remove or change anything on the site, include or create links to or from the site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any materials or copies thereof. You must not use Veryvocab’s brand, logos or marks without written consent.

Usage of your personal information is governed by Veryvocab’s Privacy Policy, which forms part of these Terms and Conditions.

DISCLAIMER

Important Liability Statement.
The contents of this website are for information only and do not constitute any kind of medical advice. It is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services as we offer are suitable for you. Veryvocab accepts no liability for losses arising out of the use of this website or our products or services.

We try to ensure that all information contained on this website, and provided by us to you as part of any services or products, is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss of injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this website or provided through any service supplied by us to you. You, your legal representatives and your heirs release, waive, discharge and covenant, not to sue Veryvocab and its coaches for any injury or death cause by their negligence or other acts.

Veryvocab makes no warranty that this website is free from viruses or any other malicious computer program. This website may contain links to other websites not owned or maintained by Veryvocab. Veryvocab accepts no liability for the content of these websites and users link to these sites at their own risk.

Veryvocab may suspend the operation of the site for repair or maintenance work or in order to update or upgrade the contents or functionality of the site. Access to or use of the site or any sites or pages linked to it will not necessarily be uninterrupted or error free.

Veryvocab is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

Summation:
If you have any questions about this privacy statement or the practices of this site, please contact us via email at info@veryvocab.co.uk.

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